Customer Care Technician – New Build Housing

Location: Norfolk
Salary: £35,000 – £42,000 per annum (depending on experience)
Contract: Full-Time | Permanent

About the Role

We are seeking an experienced Customer Care Technician to join our growing Customer Care team, covering developments across the Norfolk region.

Working for a respected new build housing developer, you'll be responsible for delivering outstanding aftercare service to homeowners by completing remedial works and ensuring customer satisfaction remains our top priority.

This is an excellent opportunity for a skilled multi-trader who takes pride in delivering high-quality workmanship and exceptional customer service.

Key Responsibilities

* Carry out a variety of warranty and snagging repairs within occupied new build homes.

* Complete carpentry, decorating, mastic, patch plastering and minor plumbing repairs.

* Diagnose defects and complete remedial...