Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

Due to growth, we are looking for a Customer Care and Warranty Coordinator to deliver post-sales customer support across the PQ range including UPS systems, surge protection, power conditioning, and PDUs. Acting as the first point of contact for customer enquiries, the role provides initial technical troubleshooting, manages warranty claims and replacement processes, and coordinates with internal teams to ensure timely resolution of c...