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Customer Complaints & Disputes Specialist

Company

American International Group

Location

Remote, Remote

Posted

July 12, 2026

Position Overview

American International Group in Sandton seeks a Complaints and Disputes Administrator to manage customer complaints efficiently. This role involves logging and monitoring disputes and ensuring compliance with internal procedures. The candidate will be required to maintain organized complaints mailboxes, track adherence to complaint handling procedures, and analyze data quality issues. AIG values in-person collaboration and offers a comprehensive Total Rewards Program focusing on health, wellbeing, and professional development.

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