Cadent Gas Ltd

Make a real difference in every customer interaction.  

We’re looking for a Customer Contact Support Advisor to join our team on a 6-month fixed term contract, delivering outstanding service across a range of customer enquiries and complaints while supporting operational excellence and continuous improvement.

This is a full time role, working Monday to Friday on a shift rota between 8:00am and 8:00pm. The role is based at our Ansty office (CV7 9JU), with free onsite parking available.

Why you’ll love this role

As Customer Contact Support, you’ll be at the heart of delivering an exceptional customer experience. You'll manage customer interactions from initial contact through to resolution, ensuring every customer receives a professional, empathetic, and efficient service.

This is a varied role where no two days are the same. You'll work across multiple communication channels, collaborate with teams across the business, and c...