About the Role

● Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to commercial clients.

● The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

● Focus on client retention, renewals & price increase & up-selling

● Compliant Management - To identify & resolve customer complaints within the specific timelines

● Alert Account Management - To identify the alert customer & bring the possibility of the revival of the accounts

● To provide recommendations & suggestions to the branch for the improvement

● Conduct regular reviews & terminate the non-revival accounts

● SPOC for Branch Renewals

● Total concentration on Renewal business only

● Sole Responsible

● On-time CCM/SQS/SQA

● Timely Terminations <...