Position Overview
Talent-UK are currently recruiting for a Customer Engagement Advisor for a well-established manufacturer in the Batley area. They are a rapidly growing nationally recognised business with a first-class reputation.
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Due to the continued growth of the business, we are recruiting for a Customer Engagement Advisor on a permanent basis.
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Responsibilities of the Customer Engagement Advisor:
Promoting company products and the home consultancy service that is offered.
Converting catalogue requests into in-store/ home consultation appointments via the telephone.
Generating appointments and co-ordinating the appointments with the stores and home consultation advisors.
Processing catalogue requests.
Carrying out post sales calls.
Supporting the Customer Service Team as and when required. Β
Experience of the Customer Engagement Advisor:
Experience in a customer service preferably in a call centre or telesales environment.
Excellent a...