Listing reference: track_

Listing status: Online

Apply by: 31 July 2025

Position summary

Job category: Customer Service

Location: Randburg

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

Introduction

Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg.

• The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevant SOP and company standards.
• Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards.
• Accurate capturing of data and updating of client information while speaking with the client.
• Ensure that Customer ...