Responsibilities

• Executing mass and targeted loyalty promotions and customer offers across owned channels such as email, in-app and push notifications
• Using loyalty promotion platforms and connected technologies to tailor offers and gamification to key customer segments
• Applying strong quality assurance and testing practices to ensure accurate, relevant and personalised customer experiences
• Supporting campaign planning, coordination and on-time delivery across multiple stakeholders and dependencies
• Troubleshooting and resolving promotion issues quickly, while maintaining clear communication with stakeholders

Requirements

• Experience in loyalty, lifecycle marketing or promotional campaign execution
• Hands‑on experience working with CRM, marketing or loyalty technology platforms and large customer datasets
• Strong coordination and time management skills, with the ability to mana...