About us

Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.

We are guided by a set of values that define who we are and who we hire: Customer Obsession, High Standards, and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.

From the first discovery call to go-live and beyond, you're the person who makes Open real for our customers, technically and operationally. You'll configure agents, integrate with customer systems, train their teams, and stay close to the work until it's running well in production. When customers succeed, it's because of you.

This isn't a support role or a project management role. It's the job for someone who gets genuinely excited about the moment an AI agent handles something hard, correctly,...