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Customer Experience Advocate β€” Multichannel Support

Company

Thumbtack

Location

manila, metro manila

Posted

July 04, 2026

Position Overview

Thumbtack is looking for a Service Advocate to enhance user experience by providing top-notch customer support. This role involves managing inquiries through phone, chat, SMS, and email, ensuring professionals receive best-in-class support.

The ideal candidate will have over 2 years of experience in a customer service environment, excellent communication skills, and the ability to adapt to a fast-paced work environment. Availability for various shifts, including weekends and holidays, is required.

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