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Customer Experience Agent: Frontline Support & Growth

Company

Confidential

Location

cape town, western cape

Posted

June 16, 2026

Position Overview

A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including potential shifts during public holidays. Join a dynamic team that values customer satisfaction.
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