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Customer Experience Analyst & Insights Lead

Company

Commercial Bank International

Location

dubai, dubai emirate

Posted

July 18, 2026

Position Overview

Commercial Bank International is seeking a Customer Experience Analyst to support the CX department in conducting customer satisfaction surveys, analyzing feedback, and preparing reports and dashboards. The role involves coordinating CX initiatives, supporting improvement projects, and ensuring timely completion of regulatory tasks.

Qualifications include a Bachelor’s degree in business-related field and experience with customer feedback systems, along with strong communication, analytical, and

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