Position Overview
Experience Required: 0-4 yrs Job Location: Gurugram (Haryana) About Us: Femmella is India’s leading fashion eccentric destination inspiring the Indian women with funky and stylish clothing. This is an exclusive women's wardrobe brand and is a leading manufacturer of garments, accessories, and various hosiery and textile products. Visit: About the role: We’re looking for someone who loves connecting with people and creating great customer experiences. If you’re a strong communicator with a good understanding of customer service, this is your chance to help make Femmella one of India’s most loved women’s fashion brands. You’ll be the voice of Femmella - supporting customers across orders, queries, styling guidance, and more, while building meaningful relationships and going the extra mile to make every interaction count. Key Responsibilities: Be the first point of contact for our customers and ensure every interaction feels smooth, helpful, and delightful Manage customer conversations a...