**Job Title:**

Customer Experience Appointment Representative

**Department:**

Administration, Facilities & Secretarial

**Country:**

United States of America

**State/Province:**

Arkansas

**City:**

Lowell

**Full/Part Time:**

Full time

**Job Summary:**

Under close supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents, maintaining records and files, and booking customer deliveries

**Job Description:**

**Key Responsibilities:**

• Accurately schedule and reschedule all loads awarded by the customer using proper reason codes to ensure timely delivery and maximize customer satisfaction

• Track trailer pools to see if customer has available empties to determine scheduling

• Provide documentation to validate c...