Customer Experience Associate (Management Trainee)

Negotiable

On-site - Marikina 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

The Customer Experience Associate is responsible for delivering exceptional service and support to customers across various communication channels. This role focuses on understanding customer needs, resolving issues efficiently, and ensuring a positive experience that aligns with the company’s brand and values. The ideal candidate is proactive, empathetic, and committed to driving customer satisfaction and loyalty.

Key Responsibilities:

• Serve as the first point of contact for customer inquiries via phone, email,...