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Customer Experience Associate

Company

Smartpark Systems Solutions, Inc.

Location

manila, metro manila

Posted

June 05, 2026

Position Overview

Job Description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Insurance Health & Wellness

The Customer Experience Associate plays a key role in delivering outstanding service to clients, tenants, and guests. This position ensures smooth front desk operations, provides tenant and client support, maintains office upkeep, and upholds company standards on safety, security, and compliance. The role requires professionalism, strong communication skills, and a customer‑first mindset to build and maintain positive relationships.

Key Responsibilities:

  • Manage reception/front desk: handle calls, welcome guests, process inquiries.
  • Provide tenant support: address concerns, manage emails, documents, gate passes, and permits.
  • Support client services: assist with bookings, client requests, tours, and events.
  • Oversee office upkeep: monitor cleanliness, perform walkthroughs, report issues, and coordin...

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