Customer Experience Associate | Poole | Upto £30,500 DOE

Love being the person who turns a customer's problem into a great experience? This Customer Experience Associate role puts you right at the heart of a busy, fast-paced customer service team, where every call is a chance to make someone's day easier.

As a Customer Experience Associate, you will benefit from:

A supportive, open-plan office environment where teamwork and communication come first
Genuine opportunity to make an impact, no matter your role or seniority
Variety in your day, from calls and complaints to order chases and account management
Working alongside a Purchasing team and colleagues who value collaboration
As a Customer Experience Associate, your responsibilities will include:

Manage inbound and outbound customer calls, logging and maintaining accurate records of conversations and action points
Document and resolve customer complaints via the Company CRM to the customer's ...