**Job Description**

We are seeking an experienced **Customer Service Representative** to join the Revelyst Golf & Technology platform team.

As the Customer Service Representative, you will be responsible for accounting for the team's daily tasks. This includes, but is not limited to, answering phone calls and email tickets, supporting multiple golf brands within the RGT portfolio, handling replacements and processing orders, and other ad hoc projects.

This position reports to the Supervisor, Technical Product Support - Bushnell Golf.

**As the Customer Service Representative, you will have an opportunity to:**

+ Answer phone calls and emails in a timely, customer-first manner, maintaining external and internal SLAs.
+ Act as a de-escalation – The customer should always leave happier than when they called or emailed. Surprise and Delight
+ Assist the strategic customers in escalating course and GPS mapping issues.
+ Answered calls t...