We are seeking a proactive and highly organised Customer Experience Co-ordinator to join a dynamic team. In this key role, you will manage customer enquiries and support requests with professionalism, efficiency, and attention to detail.

As a pivotal link between customers and internal teams, particularly sales, you will take ownership of resolving issues, streamlining processes, and ensuring exceptional customer satisfaction. If you thrive in a fast-paced environment and are passionate about delivering high standards of service, this role is for you.

Key Responsibilities

• Handle a variety of customer service and administrative tasks, resolving enquiries with accuracy and efficiency.
• Serve as the primary liaison between customers and the sales team, ensuring seamless communication and support.
• Identify and address process improvements, proactively solving problems and anticipating challenges.
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