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Customer Experience Executive

Company

William Reed Ltd

Location

Brighton, England

Posted

June 11, 2026

Position Overview

Description

As Customer Experience Executive, you will contribute to the delivery of consistent and high-quality attendee experiences across international B2B agriculture, food & nutrition conferences and events. In this role, you will contribute to the effective execution of attendee communications, registration processes and event technology. 


You will play a key role in maintaining customer satisfaction, data quality and operational consistency so we can retain attendees, ensuring they return and continue to invest in our events year-on-year. 

What You’ll Be Doing


  • Coordinating the delivery of the end-to-end attendee experience, ensuring a smooth and consistent journey from registration through to post event follow up

  • Delivering attendee communications and event information in a timely, clear and professional manner to facilitate engagement and attendance

  • Managing registration processes, ensuring ...

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