Customer Experience Executive

Poole, Dorset | £26,000 DOE | Monday to Friday

TeamJobs are delighted to be recruiting for a Customer Experience Executive to join a growing and well-established business based in Poole.

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and enjoys working in a fast-paced environment. You'll play a key role in supporting both direct consumers and wholesale customers, ensuring every interaction reflects the company's commitment to outstanding customer experience.

What you'll be doing

As Customer Experience Executive, you'll be the first point of contact for customers, managing enquiries across phone, email and digital channels.

Your responsibilities will include:

Customer Experience (B2C)

* Responding to customer enquiries regarding products, orders, returns and exchanges

* Providing product advice, sizing guidance and stock information