Customer Experience Lead – Northern Europe
Location: UK (Remote / Hybrid)
Job Type: Full Time

Morris Sinclair is proud to be partnering with a global retail brand to recruit a Customer Experience Lead for its Northern Europe region.

This is an exciting opportunity to join a well-established international business where customer experience plays a key role in shaping commercial success. Working across several European markets, you'll collaborate with operational, commercial and support teams to ensure customers receive an exceptional service while helping to influence continuous improvement across the organisation.

The business offers a flexible approach to working, with remote and hybrid arrangements currently in place across the team.

The Opportunity

This is a varied role that combines customer operations, stakeholder engagement, service improvement and business insight. You'll act as a key link between customer-facing teams and the wider...