Transform the aerospace customer journey as a Strategic Director at Bombardier. Lead a dedicated team to enhance service excellence while overseeing key strategic initiatives.
In this pivotal leadership role, you will spearhead Bombardier's Customer Experience Team, focusing on delivering tailored services for aircraft clients. With over 10 years in the aerospace sector, you will drive governance and change management initiatives. You’ll collaborate with senior leaders to formulate strategies that enhance aircraft quality and operational alignment.
Key Responsibilities:
• Lead the Customer Experience Team to improve service excellence
• Oversee governance and change management efforts
• Drive strategic initiatives for long-term aircraft success
• Collaborate with leaders to develop impactful strategies
• Align customer requirements across functional teams
Requirements:
• Minimum 10 years in the aerospace field
• Degree in Engineering, Business, or Finance<...