At Digicall Group, we challenge ourselves to make it possible for everyone in our world to prosper, thrive and grow. Guided by our values of Bright, Agile and True, we take pride in who we are, we’re inspired by why we’re here, and we believe in what we do. We also enjoy a work environment that motivates, connects, guides, supports, protects, honours and stretches us all to dream big, to be excellent, and to contribute uniquely to our shared success.

Accountable for customer service complaints, inquires and understands his/her role as a brand ambassador and provides positive brand experiences to customers. This position serves as a liaison between established customers and department supervisors. The Customer Experience Liaison will receive and investigate customer quality complaints to determine the cause and possible means of correction while working with various department supervisors. You will also be responsible for compiling, maintaining and updating all ...