Kickstart your career in customer service with TD Canada Trust as a Manager Customer Experience Trainee in Brampton, Ontario. Build relationships, promote banking products, and ensure outstanding branch experiences.
This full-time role offers 37.5 hours weekly, focusing on mentoring teams and fostering operational excellence. You will collaborate with onsite staff and One TD partners to resolve customer complaints and contribute to a legendary customer experience. Your leadership will guide team interactions and maintain branch standards while supporting daily administrative tasks.
Key Responsibilities:
• Mentor and coach staff on customer interaction strategies
• Ensure compliance with policies and maintain employee scheduling
• Collaborate with teams to address customer needs
• Monitor workflows and resolve operational challenges
• Provide performance feedback to enhance team effectiveness
Requirements:
• Bachelor's degree or 3+ years relevant experience