About the Team
As one of DoorDash’s core Support Operations teams, Live Customer Support Operations is a highly specialized and tactical team, tasked with ensuring that when there are bumps in the last mile, there’s always someone there to help make things right.
About the Role
As a Manager on our CXI Support Team, you will lead a team of support professionals dedicated to providing best-in-class service for our partners. This role appeals to you because you’re not only a strategic leader but also an operator and problem solver. You will drive the day-to-day operations while aligning your team’s performance to meet and exceed ambitious quality, speed, and efficiency goals in an ever-growing, fast-moving environment.

As a people leader, you’ll be responsible for driving collaboration, empowering employee development, and fostering a problem-solving culture. You’ll be expected to take ownership of your team’s success, leveraging data and cross-functional partnerships...