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Customer Experience Operations Officer

Company

Pentasia

Location

remote, españa

Posted

June 06, 2026

Position Overview

International iGaming operator is hiring an Operations Manager to oversee Customer Support, Payments and Fraud operations from its growing Melilla hub.



This is a fully onsite role focused on team leadership, operational performance, escalations, and day-to-day management within a fast-paced casino environment.



Candidates must have:

• Strong iGaming operations/customer support experience

• Exposure to Payments, Fraud or Player Operations

• Team management experience

• Fluent Spanish and English

• Salary circa €55k



Location:

• Based in Melilla OR

• Open to relocate (accommodation provided by potential employer) OR

• Able to travel weekly onsite from Malaga/Madrid

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