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Department: Customer Experience Operations
Employment Type: Full Time
Location: Canada - Remote (0002)
Reporting To: Ketul Shah
Compensation: $63,750 - $86,250 / year
The Customer Experience (CX) Operations Specialist will be an integral part of our Revenue Operations team to drive the efficiency and effectiveness of our Customer Experience (CX) teams and support the team in their mission to help our customers grow and succeed. The ideal candidate will have a strong sense of customer focusing teams and their fundamentals; able to foster a positive relationship with all stakeholders while maintaining a sense of urgency for our organizational needs and best interests. The ideal candidate demonstrates strong reporting, analytical and communication skills along with effective time management skills and an eagerness to learn.