<p>Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking<br>Education: Secondary education or equivalent<br>Experience: One (1) years of work experience in customer service and interaction<br><p>Call and Chat Support Agent</p><p></p><div>The Chat Support Agent is responsible for providing timely, accurate, and professional assistance to customers via live chat and digital messaging platforms. The role focuses on resolving customer inquiries, troubleshooting issues, and delivering a positive customer experience while handling multiple chats simultaneously.</div><p></p><div><h2><strong>Key Responsibilities</strong></h2><ul><li>Provide real‑time support to customers through live chat, messaging platforms, or ...