Position Overview
Description We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage.
Responsibilities:
β’ Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships.
β’ Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up.
β’ Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment.
β’ Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs.
β’ ...