About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Customer Experience Specialist to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As part of our Customer Experience team, you’ll support customers across phone, email and digital channels, helping with everything from orders and product advice to application support and issue resolution - all while delivering a brilliant customer experience at every touchpoint.

If you love helping people, communicating confidently and thrive in a busy environment where no two days are the same, this could be the perfect role for you.

Your Role:

• Be the go-to voice of the brand, supporting customers across phone, email and digital channel...