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Customer Experience Specialist

Company

GMP Technologies

Location

singapore, singapore

Posted

June 11, 2026

Position Overview

About the job Customer Experience Specialist

Job Responsibilities

  • Act as the primary operational point of contact for assigned key and strategic customers.
  • Build strong, trust-based relationships through proactive and professional engagement.
  • Develop deep understanding of customer business, applications, and buying behaviour to deliver tailored support.

Order, Quotation & Transaction Management

  • Manage quotations, sales orders, and change requests, including complex and high-value transactions.
  • Interpret and validate technical requirements such as part numbers, configurations, and specifications.
  • Ensure accuracy, commercial alignment, and timely execution of all transactions.

End-to-End Fulfilment Ownership

  • Own the full order lifecycle from enquiry through delivery and after-sales support.
  • Proactively monitor order status, delivery commitments...

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