Deliver exceptional technical service with AESSEAL as a Technical Support Specialist. Engage with customers, address inquiries, and drive satisfaction throughout the repair process.
In this role, you will be the primary contact for customers, providing technical assistance and ensuring positive experiences. With a focus on mechanical seals and precision repair, your ability to collaborate with engineering teams will enhance customer relationships. Moreover, your skills in order management and billing will be crucial in supporting operational efficiency.
Key Responsibilities:
• Address customer inquiries and provide technical assistance
• Initiate orders using customer requirements and drawings
• Collaborate with engineering for failure analysis
• Manage accounts, including orders and invoice submissions
• Operate precision measurement tools to support repairs
Requirements:
• Diploma or degree in Computer Science preferred
• 1–3 years of experience with mec...