Benefits

• Quarterly profit-sharing bonus
• Team member appreciation events and recognition programs
• Volunteer opportunities
• All the traditional benefits like health, dental and life insurance, RRSP/DPSP match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

The Customer Insights Analyst plays a key role in advancing Parts Town's Voice of the Customer (VoC) program by transforming customer feedback and operational data into actionable insights that improve the customer experience and inform business decisions.

This role includes hands‑on ownership of the company's CX listening platform, supporting listening program design, dashboard development, and system integrations that connect customer feedback with operational data. The role works closely with the Voice of Customer Program leaders and cross‑functional partners to ensure feedback programs generate ...