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Customer Operations Executive (F&B Tech)

Company

Confidential

Location

singapore, singapore

Posted

June 07, 2026

Position Overview

Our client is a fast-growing restaurant technology company building an all-in-one operating system for restaurants. The platform centers around a POS system that connects online ordering, in-store operations, kitchen workflows, logistics, loyalty, integrations, and AI into one seamless setup.


This role is ideal for a detail-oriented, customer-first operations professional who will onboard restaurant clients onto the POS system , manage launches end-to-end, and ensure each merchant goes live smoothly and confidently.


Responsibilities

  • Support the onboarding of new restaurant clients onto the POS system, ensuring setups are completed accurately and on time
  • Assist in coordinating onboarding timelines and merchant go-lives, following clear processes and checklists
  • Communicate with clients professionally via WhatsApp, email, and internal tools to guide them through setup and next steps
  • Help w...

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