Coordinate with factories to ensure timely availability of manufactured goods
Procure local sourced goods & service for resale
Follow up on order blocks and release
Handle escalations and track open issues
Send/upload tax invoice to customer portal
Handle product returns, replacements and exchanges
Logistics:
Schedule shipments and arrange transportation, working closely with third party carriers to ensure timely deliveries
Verify shipping documents and track order status
Customs clearance (Import & Export)
Pick, pack label and prepare orders for shipment based on customer requirements, ensuring items are properly handled and packaged for transport (physical handling included)
Inspect products for damage or defects before shipping
Ensure that all orders meet company quality standards and custome...
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