POSITION SUMMARY:

The Temporary Customer Success Coordinator is responsible for assisting the Customer Success team in outreach and engagement of existing Healthix customers to assist in organizational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•      Actively outreach participants to support Statewide Common Participation Agreement (SCPA) goals

•   Work collaboratively with the Customer Success Management team and other key departments within Healthix to meet organizational goals

•   Manage relevant information and document all outreach activities in our Client Relationship Management Salesforce database

•   Produce and/or contribute to reporting assignments as they are defined by Healthix funders (New York eHealth Collaborative and NY State Dept. of Health)

·         Assist with other department duties as needed

SUPERVISORY RESPONSIBILITIES:

This job has no superv...