This is how you make impact

As a Customer Quality Engineer, you are responsible for safeguarding and continuously improving customer quality performance. You act as the primary quality interface towards our customers and ensure that customer complaints, quality issues, and escalations are handled professionally and within agreed timelines.

Beyond resolving issues, you play a key role in preventing quality problems before they occur. Through proactive data analysis, risk assessments, and collaboration with multidisciplinary teams, you strengthen product and process robustness and contribute to a culture of continuous improvement.

When quality issues arise, you lead or support structured root cause analyses, often using methodologies such as 8D. Based on your findings, you drive corrective and preventive actions to improve quality performance and prevent recurrence. 

This is what we offer you