Job Description: Customer Support Executive

(Email/Chat)

Process: Global Antivirus Client

Location: Jaipur

Salary: ■3.24 LPA + ■36,000 PLI

Key Responsibilities:

- Handle customer queries via email and chat in a professional manner

- Provide accurate information and timely resolution to customers

- Maintain quality and productivity standards

- Ensure customer satisfaction and adherence to process guidelines

Eligibility Criteria:

- Undergraduate with minimum 6 months experience or Graduate (Fresher/Experienced)

- Good written and verbal communication skills

- Basic computer knowledge

Compensation:

- Monthly CTC: ■30,000 (including performance-linked incentives)

- Annual CTC: ■3.24 LPA + ■36,000 PLI

Work Details:

- 5 days working

- Rotational shifts (including night shifts if required)

- Rotational week offs<...