QUALIFICATIONS:

1. Computer literate
2. Can do multi-tasking in minimum supervision
3. With pleasing personality
4. Excellent in Verbal and Written communication skills
5. Strong problem solving skills
6. With Customer Relations Officer is an advantage

DUTIES & RESPONSIBILITIES:

• Respond to customer inquiries and provide information or assistance as needed
• Handle customer complaints and work towards resolving them in a timely and satisfactory manner
• Maintain a high level of professionalism in all customers interactions
• Collaborate with internal teams to address customer needs and improve
• Stay up to date on company policies, products and services
• Proactively reach out to customers to ensure their satisfaction and address any potential issues