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Customer Relations Service Supervisor | Lucena

Company

SM Store

Location

lucena, lucena

Posted

June 09, 2026

Position Overview

Responsible for supervising the SM Store’s CRS Representatives and security personnel in implementing appropriate functions according to company standards.

Responsibilities:

  • Ensure proper manning of security personnel
  • Identify vulnerable areas inside the store and recommend improvements.
  • Conduct appropriate investigation on all incidents within the area of responsibility
  • Assist in the conduct of drills and simulations

Qualifications:

  • Graduate of any Bachelor's Degree
  • At least 2 years of work experience in a Security Supervisory role
  • Certification in Basic Occupational Safety & Health (SO 2) is an advantage

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