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Customer Relationship Executive

Company

SGS

Location

Singapore, Singapore

Posted

June 15, 2026

Position Overview

Job Description

Coordinating auditor schedules and managing client requests and updates to auditor schedules.

Specific responsibilities:

Scheduling

  • Identify jobs due for surveillance and ensure all jobs are scheduled and invoiced.
  • Raise and obtain approval for concession, suspension, and withdrawal of certification where required
  • Coordinate with Technical Experts/Subcontractors and manage related documentation and approvals, including payment arrangements.
  • Schedule auditor assignments for initial audits, surveillance, renewals, and training sessions.
  • Collaborate with clients for the submission of Quality Manuals/Quality Plans (if off-site).
  • Arrange access passes for jobs on Jurong Island.
  • Send job confirmations to clients for initial, renewal, and surveillance audits.
  • Organize ferry tickets, visa, and transport to Batam/Bintan and Malaysia (if required).
  • Coordinate with affi...
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