Reporting to the regional CustomCare Manager and working closely with the rest of the CustomCare team, the Customer Relationship Manager (CRM) will be pivotal with developing the optimal working relationship with every customer associated to their territory.

In return, the CRM will strive for all customers to be a Customer for Life with CDE, by ensuring CustomCare is committed to delivering best lead time, quality and value for all customer requirements.

About The Role

Responsibilities

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Act as the Single Point of Contact (SPOC) for multiple customers (as defined within the CRM territory) and to be the go-to person both internally and externally, acting as the conduit between CDE and our customers.

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50%-75% Physical site presence will be required. The CRM will be responsible for creating their own schedules, ensuring all customers receive the number of desired visits during each period. Adherence to the schedule will ...