• Build and maintain strong, long-term customer relationships


• Act as a trusted advisor for your portfolio of clients


• Manage RFQs, purchase orders, and order processing activities


• Handle post-order activities such as changes, expedites, and issue resolution


• Proactively identify and resolve order or delivery challenges


• Collaborate closely with Sales, Operations, Supply Chain, and Quality


• Ensure accurate pricing, terms, and delivery timelines


• Provide clear and professional communication via phone, email, and chat

Build long-term customer relationships in an international B2B environmentCombine customer focus with collaboration across global teams

• 2-5 years of experience in a B2B customer service or similar role


• Strong communication skills (English required; additional languages are a plus)


• Experience with ERP systems and CRM tools...