About the Role

We’re an award‑winning global outsourcer providing contact center and back‑office services on behalf of our global clients. The Customer Retention Program (CRP) is a strategic sales initiative designed to reward and retain existing customers by providing them with exclusive discounts, special offers, and incentives to purchase new products. The program aims to strengthen customer loyalty, encourage repeat business, and enhance overall customer experience by making latest products more accessible and appealing.

Customer Retention (Sales) Agent

As a Customer Retention (Sales) Agent, you are responsible for ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

Your Daily Responsibilities

• Gauge Interest: Engage with customers to understand their preferences, needs, and interest in upgrading or purchasing ...