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Customer Retention Specialist - State Farm Agent Team Member

Company

Thomas Riordan - State Farm Agent

Location

Chicago, Illinois

Posted

June 28, 2026

Position Overview

Benefits:


  • Competitive salary

  • Health insurance

  • Paid time off





You May Be a Great Fit as a Customer Retention Specialist at our insurance agency if: 



  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.


  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.


  • You’re a natural relationship-builder who earns trust quickly and keeps it.


  • You listen first, then guide, making customers feel understood while confidently recommending solutions.


  • You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.

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