Customer Sales Support Supervisor  

Location: Fort Worth, TX

Employment Type: Full-Time, On-Site 

Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a high-performing team. This isn't a hands-off role — you'll be close to the work, close to your team, and close to the numbers every single day. If you've built your career supervising in call center or sales environments, you'll be comfortable here from day one. No industry-specific background required — we bring you fully up to speed. 

What You'll Own 

• Run daily call floor operations with a sharp eye on quality, efficiency, and team output 

• Build and execute individual development plans for each team member, consistently