The Role

As the Customer Sales Team Leader, based in our Petone, Wellington office, this permanent full-time role is accountable for leading the Customer Sales team and driving sales performance, customer sales engagement, and operational sales excellence. The role provides leadership, coaching, and performance management to ensure service standards, compliance requirements, and business objectives are consistently achieved. Report to the Sales and Trade Marketing Analyst. 

As the key owner of customer sales operations, the Customer Sales Team Leader builds team capability, strengthens customer relationships, identifies sales growth opportunities, and drives continuous sales improvement initiatives that support sustainable business outcomes. This is a hands-on role requiring a willingness to actively engage with customers over the phone, support complex sales enquiries, influence purchasing decisions, negotiate sales outcomes, and driv...