Eaton’s IS AER FED division is currently seeking a Customer Service Account Manager. This position will be located at our Beltsville, MD facility.

The Customer Service Account Manager will serve as the primary liaison between customers and cross functional Eaton teams, accountable for end to end customer satisfaction. In this role, you will drive commitment execution, proactively resolve issues, and ensure delivery, quality, and service expectations are consistently met.

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The expected annual salary range for this role is $79000 - $116000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

**What you’ll do:**

• Manage all aspects of the customer relationship and daily interactions, serving as the primary point of contact for customer calls, visits, escalations, and complaint reso...