Gi Group is recruiting a Customer Service Representative to join Agilent Technologies (end client), in a multicultural and customer-oriented environment.Mandatory: Native/professional Dutch and professional-level English (used daily to communicate with customers and internal teams).What will your mission be?Support Sales representatives and customers, ensuring smooth and accurate processes: order management, invoicing and follow-ups in SAP, acting as the key link between customers and internal teams to deliver an excellent customer experience.Key responsibilitiesOrder processing: create and manage customer orders, ensuring accuracy and on-time delivery.Sales & customer support: provide information, resolve issues and support customers after the sale.Internal coordination: liaise with teams such as Sales, Logistics, Installation, Public Tenders, Credit & Collection, etc.Manage the customer journey: from the initial request to final delivery, following company procedures and policies.Con...